Terms of Service
Last updated: April 26, 2025
Welcome to Sneads Ferry Salt & Ink Co. By accessing or using our website (the "Site"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our Site.
1. Overview
Sneads Ferry Salt & Ink Co. creates original apparel designs, offers custom artwork services, and sells related merchandise. All products are made-to-order through third-party fulfillment services (such as Printful).
2. Orders and Payment
All orders placed through our Site are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including errors in product listings, pricing inaccuracies, or suspected fraudulent activity.
Payments are securely processed via Squarespace Payments and Stripe. We do not store your payment information.
3. Shipping and Fulfillment
Products are fulfilled by our third-party partner, Printful.
Shipping times and costs are calculated at checkout and may vary based on your location.
Once an order has been placed, production typically begins immediately. Please review your order carefully before confirming, as changes or cancellations may not be possible after submission.
4. Returns, Exchanges, and Refunds
Please refer to our Returns, Exchanges & FAQ page for detailed information.
Custom-designed products (such as personalized shirts, logos, or marketing materials) are non-refundable unless defective or damaged upon arrival.
5. Intellectual Property
All content on this Site — including designs, artwork, text, graphics, logos, and images — is the exclusive property of Sneads Ferry Salt & Ink Co., unless otherwise stated.
You may not use, reproduce, distribute, or create derivative works from our content without express written permission.
We do not use AI or automated tools to create designs; every design is hand-drawn and human-created.
6. Custom Work Terms
Custom projects (such as logo creation, shirt design, or marketing collateral) are quoted individually. A deposit may be required to begin work.
All rights to custom designs remain the property of Sneads Ferry Salt & Ink Co. unless otherwise specified by written agreement.
Use of final designs is limited to the specific usage agreed upon at the time of project acceptance. Please read our custom work Payment Policy for more information.
7. Limitation of Liability
Sneads Ferry Salt & Ink Co. is not liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our Site, services, or products.
8. Modifications
We reserve the right to update or modify these Terms of Service at any time without prior notice. By continuing to use the Site after changes are posted, you accept the updated Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States.
Questions?
If you have any questions about these Terms, feel free to Contact Us.